1. Information We Collect

1.1 Personal Information

We collect personal information you provide directly when registering, using our platform, or communicating with us, which may include:

• Name, email address, phone number
• Company and job position details
• Payment and billing information
• Candidate details submitted by employers

1.2 Usage and Analytics Data

We automatically collect information about your interactions with our Services, including:

• IP address, device type, browser information
• Pages visited, session duration, clicks
• Cookies and tracking technologies

1.3 Third-Party Data

Information received from third-party services integrated with our platform, such as LinkedIn or payment gateways.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services
• Manage accounts and process transactions
• Communicate with you about updates, support, and marketing (with consent where required)
• Analyze trends, usage, and performance for product improvements
• Comply with legal obligations

3. Legal Bases for Processing (For EU Users)

For users covered by the GDPR, we process personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests pursued by the Company (e.g., security, fraud prevention)

4. Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service providers supporting our operations (e.g., hosting, payments)
• Legal authorities when required by law or to protect rights
• Third-party integrations consented to by you

All third parties are required to protect your data per applicable laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data as long as necessary to provide Services, fulfill legal obligations, resolve disputes, and enforce agreements. Data associated with closed accounts is deleted or anonymized after applicable retention periods.

7. Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Data portability
• Withdraw consent where processing is consent-based
• Lodge complaints with supervisory authorities

Requests can be made via our Contact section.

8. Cookies and Tracking

Our Services use cookies and similar technologies to enhance user experience, analyze usage, and provide customized content.

You can set browser preferences to reject cookies; however, some functionalities may be impaired.

See our detailed Cookie Policy at [Insert Link].

9. International Data Transfers

Your information may be processed and stored in countries outside your residence, including jurisdictions without equivalent privacy laws.

We apply contractual and security safeguards to protect your data during such transfers.

10. Children's Privacy

Our Services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal data from children without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with updated effective dates. Continued use after changes signifies acceptance.

12. Contact Us

For privacy inquiries, data access requests, or complaints, please contact:

Akhira Services Pvt Ltd

Email: sales@complexspot.io

Address: 794 Texas, United States, 61024