Terms of Service

Last updated: August 20, 2025

Welcome to Complex Recruit ("Platform"), owned and operated by Akhira Services Pvt Ltd ("Company", "we", "us," or "our"). By accessing or using our website, platform, and related services (collectively "Services"), you ("user", "you," or "your") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use the Services.

1. User Assent to Terms and Conditions of Use

1.1 By accessing, registering on, or using the Site or Services, you represent and warrant that:

  • (i) You have read, understood, and agreed to be bound by these Terms;
  • (ii) You will comply with all applicable laws, regulations, and third-party rights in connection with your use of the Services;
  • (iii) You shall not use the Services for any unlawful or unauthorized purposes, including but not limited to distribution of malware, infringing content, or harassment;
  • (iv) You are at least 18 years of age, or have attained the age of majority in your jurisdiction. If you are under the legal age, you must have obtained the necessary consent from a legal guardian to use the Services, and such guardian shall be bound by these Terms on your behalf.

1.2 Any individual or entity accessing the Services on behalf of a company or other legal entity further represents and warrants that they have the authority to bind such entity to these Terms.

2. Intellectual Property

2.1 All content, materials, features, and functionalities available on or through this Site and Platform including but not limited to software code, text, data, design elements, graphics, interfaces, audio, video, images, and the arrangement thereof—are the exclusive property of the Company or its content licensors and are protected under applicable international intellectual property laws, including but not limited to copyright, trademark, trade secret, and patent law.

2.2 The Company retains full ownership of the Complex brand, associated trademarks, service marks, domain names, logos, and all derivatives and improvements thereof.

2.3 Nothing in these Terms shall be construed as granting any license or right to use any intellectual property owned by the Company, except as expressly permitted herein.

2.4 You agree:

  • Not to remove, alter, or obscure any copyright, trademark, or proprietary rights notices.
  • Not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its content for commercial gain without express prior written consent from the Company.
  • To report any unauthorized use, infringement, or breach of intellectual property rights promptly to the Company.

3. Authorized Use; Restrictions on Use

3.1 You are granted a limited, non-exclusive, non-transferable right to access and use the Site and its Services solely for legitimate, lawful purposes related to recruitment, human resources management, and related functions.

3.2 Prohibited conduct includes, but is not limited to:

  • Engaging in unlawful or fraudulent activities;
  • Using the Services in violation of applicable laws or regulations;
  • Attempting to gain unauthorized access to the Site or its systems.
  • Reverse engineering, decompiling, modifying, or creating derivative works of any portion of the Site or its software code;
  • Using automated scripts, bots, scrapers, or similar tools to collect content or data from the Site without authorization;
  • Reselling, sublicensing, or making the Services available to third parties without written permission;
  • Interfering with or disrupting the performance or security of the Site, its infrastructure, or users.

3.3 You acknowledge that the Site and Services have been developed through the expenditure of substantial time, effort, and financial resources by the Company, and constitute proprietary trade secrets and confidential business information. Any unauthorized use, reproduction, or dissemination of the Site or its content is a material breach of these Terms and may result in legal liability, including injunctive relief and damages.

3.4 You agree to promptly notify the Company of any unauthorized use, suspected breach, or misuse of the Site or Services of which you become aware.

4. License and Access Rights

4.1 Subject to your full compliance with these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Site and Services solely for your internal business operations and hiring-related purposes.

4.2 This license does not permit you to:

  • Copy, distribute, publicly perform, or publicly display any part of the Site or Services;
  • Use any part of the Site or Services for commercial resale or redistribution;
  • Modify or prepare derivative works of the Services;
  • Circumvent, disable, or otherwise interfere with any security-related features.

4.3 The Company reserves all rights not expressly granted under these Terms.

5. Integration with Third-Party Career Pages

5.1 The Company may provide technical means for third-party organizations, including but not limited to employers and recruitment partners, to integrate Complex's Services with their own websites or career pages ("Third - Party Career Pages"). Such integrations may enable candidates to be redirected from a Third-Party Career Page to the Complex platform for activities.

5.2 By enabling or using such integration, the third-party organization represents and warrants that:

  • It has obtained all legally required consents from candidates before redirecting them to Complex;
  • It shall comply with all applicable laws, including data protection and employment laws, in facilitating such integration;
  • It shall clearly inform users that they are being redirected to Complex for the purposes of service processing.

5.3 All candidates redirected to Complex are subject to these Terms and the Company's Privacy Policy. The Company disclaims all liability for content or compliance issues related to Third-Party Career Pages.

5.4 The Company reserves the right to discontinue or suspend integration functionality with any third-party platform in its sole discretion.

6. Communication Services

6.1 The Site may include forums, message boards, chat areas, news groups, or other communication tools designed to enable Users to exchange information with the public or designated groups ("Communication Services"). You may be required to create an account and maintain the confidentiality of your credentials to access these Communication Services. You are solely responsible for maintaining the security and confidentiality of your account and password and for all activities that occur under your account.

6.2 You agree to use Communication Services only to post, send, and receive lawful and appropriate content. Prohibited behavior includes:

  • Posting unlawful, defamatory, obscene, or offensive content;
  • Uploading materials that infringe intellectual property rights unless you own or have necessary permissions;
  • Transmitting viruses or harmful software;
  • Harvesting personal data without consent;
  • Advertising or promoting commercial services unless explicitly allowed;
  • Falsifying author attributions or proprietary notices.

6.3 The Company reserves the right (but not the obligation) to monitor Communication Services, and may edit, remove, or disable access to any content that violates these Terms or applicable laws. The Company also reserves the right to terminate your access to Communication Services at any time, with or without notice.

6.4 By submitting content or materials through any Communication Service, you grant the Company a non-exclusive, royalty-free, worldwide, sublicensable license to use, reproduce, distribute, perform, display, and modify such content for purposes of operating and promoting the Services. You represent and warrant that you have all necessary rights to grant such license.

7. Linking, Framing, and External Content

7.1 You may not create links to this Site, whether deep links or surface links, nor frame any content of the Site within another website, without prior written permission from the Company. Unauthorized linking or framing may result in the termination of your access.

7.2 The Site may contain links to third-party websites, which are provided for convenience only. The Company does not control, endorse, or guarantee the accuracy or safety of any third-party content. Your interactions with such third-party sites are at your own risk and subject to the respective terms and privacy policies of those websites.

8. Ownership and Reservation of Rights

8.1 All present and future rights in and to the Site and Services, including intellectual property rights such as copyrights, trademarks, trade secrets, patents, databases, and other proprietary rights, shall at all times remain solely with the Company. No rights, title, or interest in the Site, its software, content, or trademarks are transferred to you, except for the limited license expressly granted under these Terms.

9. Disclaimer and Limitation of Liability

9.1 The Site and Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied. The Company disclaims all warranties including merchantability, fitness for a particular purpose, non-infringement, and accuracy.

9.2 To the maximum extent permitted by law, the Company, its affiliates, and content providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use the Site or Services, including but not limited to loss of profits, data, or business opportunities.

9.3 The Company does not warrant that the Site is free of viruses or other harmful components. You assume full responsibility for your use of the Site and any third-party content accessed through it.

9.4 Links from or to third-party sites are provided for user convenience and do not imply endorsement or responsibility for the linked content. Your interaction with any third-party site is solely between you and such site.

10. Representations and Warranties

You represent, warrant and covenant that you:

  • (i) have the power and authority to enter into this agreement;
  • (ii) can form legally binding contracts under applicable law;
  • (iii) shall not use any rights granted hereunder for any unlawful purpose; and
  • (iv) shall use the Site only as set forth in these Terms.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, affiliates, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or related to:

  • Your use of the Site or Services;
  • Any violation of these Terms by you or anyone using your credentials;
  • Any unauthorized or illegal use of the Site;
  • Any content you submit, post, transmit, or otherwise make available through the Site;
  • Any infringement of third-party intellectual property, publicity, privacy, or other rights.

12. Termination

12.1 Either you or the Company may terminate these Terms at any time with or without cause.

12.2 You may terminate these Terms by discontinuing use of the Site and destroying all materials obtained.

12.3 Upon termination, your license to use the Services shall automatically terminate, and you must promptly cease all use and destroy any downloaded content.

12.4 Sections intended to survive termination shall continue in full force and effect.

13. Governing Law

13.1 These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is established or operates, without regard to conflict of law principles.

13.2 Disputes arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in such jurisdiction, unless otherwise required by applicable law.

14. Payment Terms and Security

14.1 All payments made in connection with the Services are processed through secure third-party payment gateways.

14.2 You agree to provide current, complete, and accurate billing information.

14.3 The Company employs commercially reasonable safeguards to protect payment information but does not assume liability for any unauthorized access beyond its control.

14.4 All transactions may be subject to applicable taxes and processing fees, and you are solely responsible for such charges.

15. Account Management and Reactivation

15.1 You are responsible for maintaining the accuracy of your account information and for keeping your login credentials secure.

15.2 Accounts that remain inactive or unpaid for a continuous period of 90 days may be deemed dormant. In such cases, the Company reserves the right, at its sole discretion, to deactivate or suspend access to such accounts without prior notice.

15.3 For subscription-based accounts, the Company provides a 60-day grace period following the end of a subscription during which the account remains accessible and associated data is retained.

15.4 During this window, users may reactivate their subscription and restore full access to services and data. If no reactivation occurs within the 60-day period after subscription expiry, the Company reserves the right to permanently delete the account and all associated data in accordance with its data retention and deletion policies.

15.5 The Company does not guarantee the availability or recoverability of data associated with deactivated accounts.

16. Severability, Assignment, and Waiver

16.1 If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be deemed severed and the remainder shall remain in full force and effect.

16.2 You may not assign or transfer your rights or obligations under these Terms without the prior written consent of the Company. The Company may freely assign or transfer its rights and obligations under these Terms without restriction.

16.3 No failure or delay by either party to enforce any provision of these Terms shall constitute a waiver of that or any other provision. Any waiver must be made in writing and signed by the waiving party.

17. Miscellaneous

17.1 Official correspondence shall be directed to:

Akhira Services Pvt Ltd

794 Texas, United States, 61024

17.2 Certain features or areas of the Site may be subject to additional terms of use. By using those areas, you agree to be bound by those additional terms.

18. Copyright Infringement Notification

If you believe that content on this Site infringes your copyright, please submit a detailed notice to the address below including the required legal information:

Akhira Services Pvt Ltd

794 Texas, United States, 61024

Attn: Legal Department

Your notice must include:

  • A physical or electronic signature of the copyright owner or authorized representative;
  • Identification of the copyrighted work claimed to be infringed;
  • Identification of the material that is claimed to be infringing and its location on the Site;
  • Your contact information (name, address, phone, email);
  • A statement that you have a good faith belief that use of the material is not authorized;
  • A statement that the information in the notice is accurate and you are authorized to act on behalf of the copyright owner.